Telephone Management
Made Simple
Complete call detail reporting for your PBX system — PIN mapping, department budgets, cost tracking, and detailed analytics — all in one powerful Windows application.
Stop Googling
unknown numbers.
CDR Reporter's AI identifies them for you — instantly, automatically, directly inside the app. No copy-pasting, no browser tabs, no wasted time.
AI Phone Lookup
Right-click any unknown number in your call list — AI identifies the business name and saves it to your phonebook instantly. Review and assign the correct category at your convenience.
Bulk Phonebook Enrichment
Scan recent calls and identify up to 20 unknown numbers at once, ready to add to your phonebook in seconds. Internal extensions, emergency numbers, and voicemail codes are automatically skipped.
AI Insights — Dashboard & Reports
Plain-English management summaries generated on the dashboard — and automatically embedded in your PDF and Excel exports as a dedicated AI Insights section.
AI Personal Call Detection
Q5000 scans call patterns to automatically flag suspected personal numbers — frequent mobile calls, long durations, repeated contact. Detected numbers are confirmed by you, then saved to the phonebook for accurate Personal vs Business reporting.
AI Budget Forecast
A daily-cached AI card on the Outbound Dashboard projects each department's month-end spend based on the current daily burn rate — and highlights at-risk departments with actionable bullet points before budgets are exceeded.
AI PBX Fraud Detection
A background check runs every 6 hours comparing each extension's recent activity against its 30-day baseline. Volume spikes or unusual international call ratios trigger an AI security alert — surfaced directly on the dashboard so you can act immediately.
AI Department Suggestions
For extensions with recent call activity but no assigned user, AI analyses call patterns and recommends which department they belong to — then you assign with a single click.
South Africa Optimised
Tuned for local number formats, mobile carriers, and South African business directories.
No API Keys. No Setup.
AI runs on our servers — your team just clicks. No accounts, no configuration, no extra cost.
AI that MAN3000
doesn't have.
No other PBX reporting software in South Africa includes built-in AI phone identification. It's included with all monthly plans at no extra cost. Once-off licences do not include AI features.
Get a monthly plan with AI →| Monthly Plan | AI Lookups / Day |
|---|---|
| Starter R599R399/mo | 50 |
| Business R799R599/mo | 100 |
| Professional R999R899/mo | ∞Unlimited |
| Once-off licence | Not included |
Powerful Features
A complete CDR reporting solution built for businesses using PBX phone systems.
Multi PBX Server Connections
Connect to multiple PBX servers simultaneously — ideal for companies with branch offices each running their own on-premise PBX.
No cloud PBX? No problem. Q5000 lets you define and manage connections to multiple independent PBX systems across all your branches. Pull CDR data from every site into a single unified report — giving you complete visibility of telephone costs and usage across your entire organisation, regardless of how many separate phone systems you operate.
CDR Data Retrieval
Connects directly to your PBX via SSH to pull raw call detail records automatically.
PIN & Extension Mapping
Map account codes and extensions to employees. Understand exactly who made every call, when, and to which number — essential for accurate business phone system reporting.
Department Budgets
Set telephone call cost budgets per department with automated alerts when limits are approached. Departments support unlimited nesting levels — ideal for multi-branch or complex cost-centre structures. Budget alert emails work out of the box — no SMTP setup required.
Scheduled Reports
NewSchedule any report for automatic email delivery — daily, weekly, or monthly. Reports arrive in stakeholders' inboxes as PDF or Excel without anyone opening the app. Delivery works out of the box — no SMTP setup required.
Inbound Dashboard
NewA dedicated inbound dashboard — not just a report. See missed call heatmaps, SLA compliance, recovery rates, and top callers in a live view purpose-built for customer-facing teams.
Billing, Invoicing & Profit Reporting
NewGenerate professional tax invoices directly from billing runs — with company header, VAT, bank details, and call totals. Rate cards, billing runs, and scheduled jobs are each scoped to the selected PBX server, so multi-site operators can bill each site independently. Track invoice status from Draft through to Paid, and export Profit Reports in PDF or Excel.
POPIA Compliant by Design
POPIAAll PBX credentials and call data are encrypted locally using AES-256-GCM — never uploaded to our servers. Raw PIN and account codes are masked throughout the app and its logs, so private dialling codes stay private. SSH host key pinning prevents silent man-in-the-middle attacks on PBX connections. Purpose-built for South African compliance requirements.
Built for PBX Telephone Management
Complete Call Detail Reporting for Your Business
Q5000 is a PBX telephone management system designed for businesses that need full visibility over their phone usage and costs. Whether you manage a small office or a large enterprise, Q5000 connects directly to your PBX via SSH and retrieves raw call detail records (CDR) automatically — no manual data entry required.
Unlike generic reporting tools, Q5000 is built specifically for business phone system management. It understands PBX data structures, maps extensions to real employees via PIN codes, and calculates accurate per-call costs — giving finance and management teams the reports they actually need.
Why Businesses Choose Q5000
- ✓Automatic CDR retrieval — connects to your PBX and pulls call records on demand, no IT intervention needed
- ✓Accurate cost tracking — every call is costed automatically, with department and extension breakdowns
- ✓Department budget alerts — set spending limits and get notified before bills become a surprise
- ✓Professional reports — PDF and Excel exports ready for management, HR, or auditors
- ✓PBX CDR import — when SSH isn't available, export CDR from your PBX and import it directly into Q5000
- ✓Extension batch import — bulk-load user and PIN mappings from CSV, ready in seconds
- ✓Windows native — runs on Windows 10 and 11 with no browser or cloud dependency
See It In Action
1:29 through the real application — dashboards, AI phone lookup, reports and billing.
Every screen, in detail
Professional data presentation with clear cost breakdowns
Demo Mode
Explore every feature with zero setup — no PBX required
One click loads a complete synthetic dataset
Not ready to connect your PBX? No problem. Demo Mode loads a complete synthetic dataset in a single click — so you can explore Q5000's reporting, budgets, and invoicing with real-looking data, right after installation. (AI features require an active monthly plan.)
Evaluate reports, budgets, violations, and invoicing — then connect your live PBX when you're ready.
⬇ Download & Try DemoWhat Are You Getting for Free?
Tick the features your business needs. See what legacy systems charge as paid add-ons — all included in Q5000 at no extra cost.
* "Paid add-on" reflects publicly documented MAN3000 module structure. MAN3000 does not publish pricing online — contact a reseller for a quote.
How Does Q5000 Stack Up?
We've done an honest, feature-by-feature comparison against MAN3000 — the most common alternative in the South African PBX market.
See the Full Comparison →What Our Users Say
Great TMS programm
"With over 1000 Asterisk PBX system we are supporting and managing, we found Q5000 a great option for clients that needs more control to monitor and mange cost from their PBX's. Would recommend to anyone looking for a great TMS program"
Frequently Asked Questions
What is Q5000?
Q5000 is a Windows desktop application for PBX telephone management. It connects to your PBX system via SSH, retrieves call detail records (CDR), and turns raw call data into clear reports with cost tracking, department budgets, and PIN mapping.
What PBX systems does Q5000 work with?
Q5000 works with any PBX system that provides SSH access to call detail records, including Asterisk-based systems. If your PBX exposes CDR logs over SSH, Q5000 can connect to it.
Can Q5000 connect to multiple PBX servers across different branches?
Yes. Q5000 supports multi-PBX server connections, designed specifically for businesses with branch offices that each run their own on-premise PBX. You can configure connections to every site and consolidate CDR data from all branches into unified reports — giving you full organisational visibility without needing a cloud-based or centralised PBX.
What does telephone management software do?
Telephone management software (TMS) connects to your business phone system and analyses call data. Q5000 tracks who made calls, how long they lasted, what they cost, and which department or PIN was responsible — giving you full visibility over your phone bill.
Does Q5000 run on Windows?
Yes. Q5000 is a native Windows desktop application built on .NET 8. It runs on Windows 10 and Windows 11. .NET 8 is bundled inside the Q5000 installer — no separate download or pre-installation required.
Can I export call reports to Excel or PDF?
Yes. Q5000 generates professional call detail reports in both PDF and Excel formats with a single click — ready to share with management, HR, or finance teams.
Download Q5000
Windows 10 / 11 desktop application. .NET 8 is bundled inside the installer — no separate download required.
1 downloads
Get in Touch
Have a question about Q5000 or need a quote? Reach out — we're happy to help.